shipping

SHIPPING

we aim to ship all orders within 2 business days from our warehouse located on the gold coast, australia. please note that shipping delays may occur during collection launches and sale periods, and around public holidays.

please ensure your delivery address and sizes are correct before checking out. once your order has been placed we are not able to make any changes, and cannot be held responsible if the address is incorrect or the wrong size was selected.

 

free shipping


we offer worldwide* free shipping for orders $250 and over. duties and taxes are not included and will be charged directly to you by your local customs office. 

*please note there is a flat shipping rate of $85 aud for israel and $120 aud greenland with no free shipping threshold, due to regional restrictions and higher shipping costs.

 

orders under $250

australia: $10 standard or $15 express shipping via australia post.

new zealand: $15 flat rate express shipping via australia post.

rest of the world: individual rates are calculated at checkout. duties and taxes are not included with the shipping cost, and will be charged directly to you by your local customs office to be paid prior to delivery. 

 

tracking & delivery

once your order has been dispatched a shipping confirmation will be sent to your email with your tracking link and updates from australia post, fedex or dhl express. 

all goods require a signature on delivery. whilst we do everything we can to ensure safe delivery we are not liable for goods once signed for, as this is deemed as proof of delivery, or if the signature was waived to have the parcel left in a safe place and you cannot locate your parcel. 

if you are unable to be contacted upon delivery and the goods are returned to us, you will be refunded minus an $80 aud return shipping fee. 


 

TAX & DUTY CHARGES

for orders outside australia, new zealand, canada and the uk, taxes and duties may apply. these charges are set by your local customs authorities and are your responsibility to pay prior to the delivery of your goods. 

please check your local customs office for any applicable tax and duty costs before purchasing, as refusal to pay these charges will result in your order being returned to us and refunded, minus an $80AUD return shipping fee.

as goods are currently made in China, please note for all USA customers, new tariffs have been implemented by the US government and will apply to imports. please research and be aware of what these charges are as they may be applicable to be paid directly by you. note an $800 de minimus is currently in place, and will exempt tariffs on goods ordered under this value - it is scheduled to end May 2 2025.

 

PREORDER ITEMS**

Our pre-order items' secure goods that have not landed in our warehouse as yet, whereby limited numbers have been made available for purchase.  You will be charged when the order is placed in the same way you would a normal purchase, and your garment will be priority dispatched once stock arrives.

We do our best to estimate arrival times, but note that this can vary at times due to circumstances out of our control. For all orders containing preorder items, the full order will be sent when the preorder item arrives.

 

** Please note that at this time, we cannot guarantee preorder items shipping to the United States due to tariff uncertainty. These may be refunded prior to dispatch if we cannot supply at the current RRP.